1. Introduction

Visionaray Solutions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number, and company name
• Billing and payment details, if applicable
• Information you provide through contact forms, consultation forms, or project inquiries

2.2 Automatically Collected Information

• IP address, browser type, device identifiers, and operating system
• Pages visited, time on page, referring URLs, and usage behavior
• Cookies, pixels, and analytics data, including tools such as Google Analytics and Meta Pixel

2.3 Client Project Information

When you engage us for services such as web development, app development, AI automation, branding, IT consulting, or systems deployment, we may collect files, assets, credentials, content, and technical information necessary to perform the work. We handle this information securely and confidentially.

3. How We Use Your Information

• Provide, operate, maintain, and improve our services
• Respond to inquiries, consultations, quotes, and support requests
• Communicate about project updates, appointments, invoices, and service-related matters
• Process payments and send invoices or payment reminders
• Analyze website traffic and improve website functionality and performance
• Comply with legal obligations and enforce contractual rights

4. Sharing Your Information

We do not sell or rent your personal information. We may share information only in limited circumstances, including with:

• Trusted contractors, service providers, or subcontractors assisting in project delivery under confidentiality obligations
• Payment processors, hosting providers, analytics tools, and business support vendors necessary to operate our services
• Legal authorities or regulators when required by law, court order, or legal process

5. SMS/Text Messaging & Mobile Information

You can opt in to text messages from Visionaray Solutions LLC by providing your mobile number and checking the consent box on the forms on our website (such as our contact and consultation booking forms) or during client onboarding. Messages include consultation scheduling and reminders, replies to your inquiries, service and project updates, and billing notifications.

No mobile information will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. We may share information with subcontractors that provide services on our behalf (such as our messaging platform) solely to operate our messaging program. Text messaging originator opt-in data and consent will not be shared with any third parties for any other purpose.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Contact: info@visionaraysolutions.com.

6. SMS Consent & Opt-Out Details

Consent to receive text messages is collected through a clearly labeled, unchecked-by-default checkbox on our website forms and during client onboarding. Checking the box is never required to submit a form, and consent is not a condition of purchasing any service.

You must be 18 years of age or older and the account holder or an authorized user of the mobile number you provide. We retain a record of your consent (including the consent language shown, the time of consent, and the page where it was given) as proof of opt-in.

You can withdraw consent at any time by replying STOP to any message; one confirmation message will follow. Full program terms are described in the SMS section of our Terms & Conditions.

7. Cookies & Tracking

We use cookies and similar technologies to operate, analyze, and improve our website. You can control cookies through your browser settings. Disabling cookies may affect certain website features and functionality.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent to certain communications. To make a request, contact us at info@visionaraysolutions.com.

10. Security

We implement reasonable technical and organizational safeguards designed to protect your information, including secure systems, limited access controls, and confidentiality practices. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

12. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective or last updated date. Your continued use of our website after any changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Us