Privacy Policy

1. Introduction

Visionaray Solutions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number, and company name
• Billing and payment details, if applicable
• Information you provide through contact forms, consultation forms, or project inquiries

2.2 Automatically Collected Information

• IP address, browser type, device identifiers, and operating system
• Pages visited, time on page, referring URLs, and usage behavior
• Cookies, pixels, and analytics data, including tools such as Google Analytics and Meta Pixel

2.3 Client Project Information

When you engage us for services such as web development, app development, AI automation, branding, IT consulting, or systems deployment, we may collect files, assets, credentials, content, and technical information necessary to perform the work. We handle this information securely and confidentially.

3. How We Use Your Information

• Provide, operate, maintain, and improve our services
• Respond to inquiries, consultations, quotes, and support requests
• Communicate about project updates, appointments, invoices, and service-related matters
• Process payments and send invoices or payment reminders
• Analyze website traffic and improve website functionality and performance
• Comply with legal obligations and enforce contractual rights

4. Sharing Your Information

We do not sell or rent your personal information. We may share information only in limited circumstances, including with:

• Trusted contractors, service providers, or subcontractors assisting in project delivery under confidentiality obligations
• Payment processors, hosting providers, analytics tools, and business support vendors necessary to operate our services
• Legal authorities or regulators when required by law, court order, or legal process

5. Mobile Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. SMS Communications

If you choose to opt in to receive SMS communications from Visionaray Solutions LLC, we may send you service-related text messages such as inquiry follow-ups, appointment reminders, project updates, customer care notifications, and, where separately consented to, occasional marketing or promotional messages.

You must be 18 years of age or older to opt in to receive SMS messages from Visionaray Solutions LLC. If you are under 18, you may only opt in with the involvement of a parent or legal guardian.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe or HELP for assistance.

7. Cookies & Tracking

We use cookies and similar technologies to operate, analyze, and improve our website. You can control cookies through your browser settings. Disabling cookies may affect certain website features and functionality.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent to certain communications. To make a request, contact us at info@visionaraysolutions.com.

10. Security

We implement reasonable technical and organizational safeguards designed to protect your information, including secure systems, limited access controls, and confidentiality practices. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

12. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective or last updated date. Your continued use of our website after any changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Us